Privacy Policy

EasyStreet Mortgages Limited

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5A/166 Moorhouse Avenue

www.easystreet.nz

FSP711051

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Purpose:

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EasyStreet Mortgages Limited is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 2020. Maintaining your trust is important to us.

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Scope:

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This policy applies to all personal information collected by EasyStreet from clients, employees, and third parties in connection with our services.

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Information Collection:

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We may collect personal information such as your name, contact details, financial information, and identification documents when providing our services.

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In some cases, we may collect personal information about individuals from our clients or other third parties. Where this occurs, we will take reasonable steps to ensure those individuals are made aware of the collection. This may include relying on our clients to notify those individuals. If you provide us with personal information about another person, you must ensure they are aware their information will be shared with us and relevant providers as part of your application.

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Use of Information:

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Your information is used to:

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• Provide financial advice, mortgage broking, insurance, and KiwiSaver services.
• Meet our legal and regulatory obligations.
• Improve the quality of our services.

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Who We Share It With

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We may share your personal information with banks, lenders, insurers, KiwiSaver providers, and regulators as part of providing financial advice and arranging applications on your behalf. These organisations will have their own privacy policies, which are available on their websites.

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How We Protect It

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We use secure systems, restricted access, and safeguards to protect your information from unauthorised access or disclosure.

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How Long We Keep It

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We generally retain personal information for at least seven years, in line with New Zealand law.

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Your Rights

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You have the right to access and request correction of the personal information we hold about you.

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Complaints and Inquiries:

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For privacy enquiries or complaints, please contact: the Compliance Manager at compliance@easystreet.nz

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Review:

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This policy is reviewed regularly to ensure it remains up to date with legal requirements and best practice.
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